Creation of chat bots and online consultants in Arabic

Creation of chat bots and online consultants

We provide unique services for the creation of chat bots and online consultants with artificial intelligence!

Our company is a developer of the Qwerty AI artificial intelligence system, which, according to many experts and bloggers, surpasses many existing analogues in its capabilities.

Do you want to install an artificial intelligence online assistant on your website and increase sales? Contact us and we will help you!

A simple chatbot is designed to process typical requests that users leave on the websites of companies providing various services. Typical requests may include issues related to business processes in a particular company, such as tariff information, description of basic and additional services, addresses and schedule of offices, appointment for meeting, and so on. In case of authorization of the visitor on the site, it is possible to provide personalized information, for example, the status of the order from the personal account. In some cases, the chatbot may not be able to cope with the request due to the complexity of a question or the impossibility to recognize its meaning. In this case the operator can be included in the dialog. Obviously, this scheme frees up significant company resources and allows for quality support for more users. If the chatbot is designed correctly, users will prefer it over voice support channels too. According to some estimates, the successful implementation of the chatbot takes on up to 70% of the total number of requests, savings on customer support reach 60%, satisfaction with the services of virtual consultants also reaches an impressive 70%.

The trend of outsourcing voice call center functions involves the mandatory formation of a list of typical operator responses. But then the natural question arises, why entrust this work on interaction with the client on typical issues to the operator, when it can be performed with the same success by a simple chatbot?

Artificial intelligence and its adaptability property significantly expand the capabilities of the chatbot. It becomes possible to track changes in the companys business processes by adjusting the chatbots responses to achieve greater customer satisfaction. Rare and complex questions, as well as the operators answers to them form the experience of artificial intelligence. Automated collection and analysis of chat statistics becomes decisive in assessing the success of the chatbot adjustment procedure. Artificial intelligence copes with this function better than a person, as it is devoid of subjectivity in assessments. All this together allows you to cut a significant part of the routine work from managers and analysts of the company.

Qwerty Networks offers your business to take the full power of Qwerty AI artificial intelligence. unlike simple scripted chatbots, it implements dialog chats, the quality of communication is not much different from the conversation of people. In most cases, the client will be sure that a human operator is communicating with him. This will not only take your customer service to a new level, but also increase confidence in your company.